Anything Goes

Isn’t it frustrating if the sites you surf can not connect to it? Hell, even Google’s website sometimes cannot be accessed. Here I am on a Sunday morning, going online to surf the news and what happens?

The connection has timed out
The server at www.URL.com is taking too long to respond.

90% of the time I keep on complaining to Globe. As I said before in my post, I need consistency. All they give you is the reason of system maintenance. How long does a system maintenance take? I already experienced that reason the moment they setup that DSL connection to me. So far it has been 2 weeks already and if I am to rate their service? No exaggeration whatsoever, it is a big ZERO. It is pretty normal download sites like Rapidshare will only allow you to download from one IP only. So 99% of the time I always get the message that the IP I am using is already downloading a file. It takes a miracle to get that slot and I did have one yesterday. Problem was, when I click the download button, it tells me the session has expired. WTF?!? So they would not allow me to download? I barely even download.

I am wondering how much adjustment I will be given come bill time. We will see. What is more frustrating is that I cannot blast customer service no matter how mad I am because I know they are just punching bags for customers. The higher-ups are the ones who need to be blasted with complaints but this is just how things work out. They hide behind their customer service to be shielded from complaints. My cousin already warned me beforehand not to get Globe’s DSL because he had bad experiences with them. Then again, we already have a Globe landline so it was Globe’s DSL I had to take. I am planning to upgrade to a 2MB line which I am afraid will still be a shared IP. And when I asked customer service about it, the person who answered could not give me an answer (pretty sure she has no idea technically). Will see what will happen then …